The Case for Managed Services
One of our core services is Implementing, Managing and Supporting our clients’ ICT Network.
Reducing costs, while at the same time providing outstanding service, is a challenge faced by every business as they look to make the most out of their IT investment. The dilemma is compounded by the rapid pace of change in essential technologies and the need to retain skilled IT professionals. Increasingly, businesses are turning to providers with the expertise to help them monitor, manage, fine tune and enhance their ICT Network.
Businesses are using managed services as a strategic management tool that allows them to concentrate on their core competencies by off-loading the day-to-day focus of managing there ICT Network, eliminating the need for businesses to maintain specialised infrastructure and solution understanding in-house.
How the Solution Works
We offer an extensive range of services built around a high quality support model driven by client service level agreements (SLAs) that ensure the optimal performance of your ICT Network. The 24×7 solution provides enterprise-class hardware and software, best practice methodologies, and the processes to deliver consistent performance with a single point of accountability.
Benefiting your Business
Our managed services are focused on delivering tangible business benefits that enable our clients to operate more effectively:
- Reduced Operational Costs– removes requirements for in-house IT Support teams and facilities. Improved cost control limits capital investments
- Increased Business Agility– services that are flexible and can scale to meet the changing needs of your business, with issues quickly resolved, reducing overall maintenance and troubleshooting burden, whether in business hours, overnight or on weekends
- Reduced Business Risk– supports compliance and governance requirements with comprehensive records of all activity and actions taken. Hosted within Data Centre’s that meet industry standards for security, performance and quality
- Focus on Core Strengths– enables company staff to focus on other business imperatives by removing burden of ongoing management of their ICT Network
Trust
Clients trust us to provide secure, reliable and scalable solutions for their mission critical systems – backed by industry standard best practices and processes.
Our People make the Difference
Our team of professionals is dedicated to helping you implement solutions that are perfectly tailored to your needs. The team combines specialised consultative services with deep technical expertise and a holistic understanding of managed services to deliver:
- Business Analysis
- ICT Design and Integration
- Project Management
- Managed services with guaranteed response times backed by SLA
Contact Us about our Managed IT Services for Businesses today on 1300 589 579 or fill out the online General Enquiry Form at our Contact us page.
