About Us

IT Factory is committed to delivering an exceptional level of customer service.

OUR MISSION

To help our Customers achieve their objectives, by providing Innovative,Best-in-class IT Consulting, IT Solutions, IT Support, and Security Protection Services.

OUR VISION

To be a one-stop IT and ICT Lifecycle provider that ensures customer satisfaction through team work, timely service, dedication and maintaining a reputation for professionalism and outstanding customer service.

OUR STRENGTHS

Our strength lies in valuable service & we believe in: Superior Customer Service, Quality of Service, Confidentiality and Timely Delivery of Efficient Methodologies

ABOUT US

IT Factory’s commitment to quality customer service has seen the business develop significantly to currently offer a comprehensive range of IT and ICT Lifecycle services and solutions to hundreds of clients across Australia. With over ten years’ experience, IT Factory recognises the importance of excellent staff and is dedicated to having only experienced and reliable IT and IT Asset disposal professionals on board so as to ensure that our values are reflected through their work. Our aim is to help clients achieve their business objectives through the intelligent use of technology. We ensure your IT Solution is tailored to align with your business plan, meets your needs and takes advantages of new technologies and trends in an effort to reduce costs and stress for your business

Why Choose IT Factory?

IT Factory is committed to delivering an exceptional level of customer service. Our philosophy is to make customers our ambassadors. We provide the benefits of a local, Australian service desk available for remote assistance and onsite support. With over 400 satisfied customers and more than 10 years in the business we have the capabilities to serve businesses of any industry and size with Cloud Computing solutions, Technology Support, Hardware Procurement, Network Design and Maintenance, Data Networking, IT E-Waste, ICT LifeCycle services and more. Our facilities meet our commitment to provide the highest security standards and meet international regulations. We deliver the most efficient processes and technology available for testing, processing, environmental disposal, data destruction, and refurbishing of obsolete equipment. Our facility provides customers with a wider range of environmental options with a better, faster experience than anything else on the market.

Contact Us

Considering a career with IT Factory? Get in contact with us.
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